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ZeroTell Pro is an auto-renewing subscription, billed weekly, monthly or yearly. Cancel anytime in Dashboard → Subscription. See plans and prices.

How can we help?

Tell us what went wrong or what you are trying to do. Do not include passwords, payment details or private documents in a message.

Send a support message

Choose the right kind of help

  • Product support

    Include the page, tool and a short description of the problem. A timestamp and browser can help us reproduce it.

  • Billing and account

    Use the email on your account and describe the charge or access issue. Never send a card number or password.

  • Privacy request

    Say which privacy request you are making and how we can identify the relevant account or data.

Before you write

ZeroTell support works best when a message includes the tool name, the page URL, what you expected and what happened instead. Keep examples short and remove names, credentials and confidential text.

If a result affects an academic, legal, medical or employment decision, treat the tool as an aid and use an appropriate human review process.

Contact FAQs

Include the tool or account area, the approximate time, the steps you took and the error message. Do not include passwords, payment details or full private documents.

Yes. Describe the account or data involved and the privacy request you want to make. We may need to verify ownership before acting.